/process

A process built around predictability

/process

A process built around predictability

Seven steps.

One team.

No surprises between design intent and what shows up on site.

Seven steps.

One team.

No surprises between design intent and what shows up on site.

Furniture workshop with tables and upholstered chairs in a bright hall, softly blurred by motion
Furniture workshop with tables and upholstered chairs in a bright hall, softly blurred by motion

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7

Discovery & spec review

We review your brand standards, creative brief or existing spec package and confirm scope, quantities and timeline feasibility before any quote is finalized.

You approve

Scope and quantities

You receive

A line-by-line quote and a lead time

Typical time

5 business days

1

2

3

4

5

6

7

Discovery & spec review

We review your brand standards, creative brief or existing spec package and confirm scope, quantities and timeline feasibility before any quote is finalized.

You approve

Scope and quantities

You receive

A line-by-line quote and a lead time

Typical time

5 business days

Planner

Count back from opening night

Change the date or the package and the milestones move. Every step here is one of the seven above.

Package

Estimates only. Holidays and customs time aren’t included.

Place your order byDec 27, 2026
Spec reviewDec 27, 2026 · 1 wk
Shop drawings & mock-upJan 3, 2027 · 4 wks
ProductionJan 31, 2027 · 10 wks
FreightApr 11, 2027 · 2 wks
Installation & punch listApr 25, 2027 · 2 wks
Send this schedule with a quote request

Inspection

What we check before anything ships

Reports include photographs and are sent with each shipping notice.

White oak nightstand on an inspection table, measured with a fabric tape beside a clipboard

01

Overall dimensions within 3 mm of the drawing

02

Finish color and sheen against the signed sample, under 2700K and daylight

03

Drawers, doors and hinges: full travel, soft close, alignment

04

Upholstery: pattern match, seams, welts and fill

05

Lighting: wiring, UL label, dimming test and lamp color temperature

06

Levelers, glides and wall cleats fitted

07

Packaging labeled by floor and room, with corner protection

Delivery

The last week is the one guests notice

Most furniture failures at opening aren’t manufacturing failures. They’re a pallet at the wrong dock, a crew without the right tools or a headboard nobody has fixed to the wall. Our own crews install every project we build: floor by floor, room by room, with the project lead on site.

11 days

Average install for a 200-room hotel

90 days

Free storage at the plant if your building is late

1 walk-through

Punch list closed before the final invoice

11 days

Average install for a 200-room hotel

90 days

Free storage at the plant if your building is late

1 walk-through

Punch list closed before the final invoice

Let’s talk about your project

Tell us about your timeline, and we’ll tell you how we can meet it.

We typically respond within 1 business day.

We typically respond within 1 business day.

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