Renovation & PIP

2 min

Running a PIP while the hotel stays open

Renovating a hotel without closing it is a logistics problem dressed as a design one. How we plan floor-by-floor drops.

Renovating a hotel without closing it is a logistics problem dressed as a design one. How we plan floor-by-floor drops.

Hotel corridor with a wrapped nightstand on a cart outside an open guestroom door
Hotel corridor with a wrapped nightstand on a cart outside an open guestroom door

A property improvement plan, the renovation a hotel brand requires to keep a property on standard, rarely comes with permission to close. Rooms come out of inventory a few floors at a time, and every night a room is out of service is revenue the owner doesn’t get back. That turns furniture from a design question into a logistics one.

Plan around the floor schedule, not the factory

The contractor’s schedule says when each floor is stripped, finished and ready for furniture. Our production schedule copies it. Instead of one large delivery at the end, we build and ship in drops: for Hotel Marisol, four drops of roughly 80 rooms, each arriving within a 48-hour window of the floor being ready.

That means:

  • Production runs by floor, not by product. Each drop is a complete set of rooms, so a finished floor can go back on sale.

  • Everything is labeled by floor and room, so crews carry it straight to its place.

  • The first drop doubles as a final check. Anything we learn on floor one is fixed before floor two is packed.

Build a mock-up room early

On a PIP the mock-up room is where the brand, the owner and the designer agree. We build it at the plant, or ship it to site for a vacant room, before production starts. It’s the cheapest place to change a decision. Once 300 nightstands are finished, it’s the most expensive.

Protect the guests who are still staying

Installing next to occupied rooms changes how crews work. We schedule deliveries outside check-in and check-out peaks, use the service elevator only, unpack and remove packaging off the floor, and keep noise to agreed hours. The guest on the next floor shouldn’t know we’re there.

Store, don’t rush

Construction runs late. When a floor isn’t ready, finished goods wait at our plant at no charge for up to 90 days. That’s safer than storing furniture in a half-finished building, and it means a contractor delay doesn’t become damage.

What to send us at the start

  • The brand’s PIP scope and standards

  • The contractor’s floor-by-floor schedule

  • Room-type counts per floor

  • Access details: dock, elevator dimensions, hours

With those, we can return a drop schedule with the quote, and you’ll know before signing whether furniture fits the plan.

Written by

Maren Ashby

Co-founder & Managing Director

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